Frequently Asked Questions (FAQ)
Welcome to the Taurus Belle Boutique FAQ page! We’ve gathered some of the most common questions to help you with your shopping experience. If you need further assistance, feel free to reach out to our customer service team.
1. What is Taurus Belle Boutique?
Taurus Belle Boutique is your go-to destination for stylish, high-quality apparel that blends comfort, confidence, and effortless style. We offer a curated collection of clothing and accessories designed to empower you and elevate your wardrobe for every season.
2. How do I place an order?
Placing an order at Taurus Belle Boutique is easy! Simply browse through our collection, select the items you want to purchase, and add them to your cart. Once you're ready, click the "Checkout" button and follow the prompts to enter your shipping and payment information. After completing your order, you'll receive a confirmation email with your order details.
3. Do I need an account to make a purchase?
No, you do not need to create an account to make a purchase. However, creating an account can make future purchases faster, and you'll be the first to know about new arrivals, exclusive offers, and sales.
4. What payment methods do you accept?
We accept a variety of payment methods, including:
- Credit & Debit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Shop Pay
- Google Pay
Your payment information is securely processed and stored to ensure a safe shopping experience.
5. How can I track my order?
Once your order has shipped, you'll receive an email with tracking information. You can use this tracking number to follow your order's journey and estimated delivery date.
You can also log into your account to view order status if you've created one.
6. What is your return/exchange policy?
We want you to love what you ordered, but if something isn’t quite right, we’ve got you covered!
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Returns: We accept returns within 14 days of purchase for unworn, unwashed, and undamaged items. Please note that return shipping costs are the responsibility of the customer.
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Exchanges: If you'd like to exchange an item for a different size or color, please return the original item and place a new order for the one you'd prefer.
For more details on how to initiate a return or exchange, visit https://taurusbelleboutique.com/policies/refund-policy
7. How long will it take to receive my order?
Orders are typically processed within 1–3 business days. Delivery times vary depending on your location:
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Domestic (US): 3–7 business days
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International: 7–21 business days
Once your order has shipped, you will receive tracking information to follow your package.
8. Do you offer international shipping?
Yes, we ship internationally! Shipping rates will vary depending on the destination country. During checkout, you’ll be able to see the estimated shipping cost for international orders.
Please note that international orders may be subject to customs duties or taxes, which are the responsibility of the customer.
9. Can I change or cancel my order after it's been placed?
We process orders quickly to ensure you get your items as soon as possible, so we are unable to modify or cancel an order once it has been placed. However, if you notice an error with your order, please contact us as soon as possible, and we’ll do our best to assist you.
10. Do you offer gift cards?
Yes! We offer digital gift cards in various amounts. You can purchase a gift card on our website and send it to a friend (or yourself) via email.
11. How do I apply a discount code?
To apply a discount code, simply enter the code at checkout. The discount will be applied to your total purchase before you finalize the payment. Please make sure to double-check that the code is entered correctly and that it is valid for the items in your cart.
12. How can I contact customer service?
Our customer service team is here to help! You can reach us via:
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Email: LaTerrea@TaurusBelleBoutique.con
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Phone: (470) 525 - 6305
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Live Chat: Available on our website (look for the chat icon in the bottom right corner).
We’ll get back to you as soon as possible!
13. How can I stay updated on new arrivals and sales?
Stay in the loop by subscribing to our newsletter at the bottom of the page! You’ll get the latest updates on new arrivals, special promotions, and exclusive offers sent directly to your inbox.
You can also follow us on social media for real-time updates, style inspo, and behind-the-scenes sneak peeks.
14. What if I forgot my password?
No worries! If you’ve forgotten your password, simply click the "Forgot Password?" link on the login page. Enter your email address, and we’ll send you a link to reset your password.
15. Do you offer free shipping?
We offer free shipping on orders over $100 within the United States. For international shipping, rates will vary based on your location.
If you have any other questions or need further assistance, please feel free to contact us. We’re here to help and want to make your shopping experience as seamless as possible!
Happy Shopping,
Taurus Belle Boutique 🌙💫
